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Privacy Policy & Terms and Conditions

Bio Alquemie
Last Updated: July 11, 2026

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Return Policy

  • Physical products must be returned in unopened or gently used condition. We do not accept returns for heavily used products. Returned products must be mailed back before return payments are processed.

  • Physical products must be returned within 30 days to be eligible for a refund.

  • Digital products, digital access, downloadable content, audio access, frequency sessions, in-app access, access codes, and other non-physical digital items are not refundable unless required by law or expressly approved by Bio Alquemie.

  • Subscriptions can be cancelled. Unless otherwise stated at checkout or required by law, cancellation prevents future charges and your access continues until the end of the current billing period.

  • Products purchased through Wix may be subject to Wix checkout and payment workflows. Products purchased through the Vault or server checkout may be processed through Stripe. Physical fulfillment may be handled through our shipping tools and fulfillment providers.


Privacy Policy

  • Who We Are: Bio Alquemie ("we," "us," "our") operates the following digital properties: bioalquemie.com - our main website and e-commerce store, hosted through Wix, where visitors can browse, purchase products, subscribe to offers, join marketing lists, and view public product or affiliate information. vault.bioalquemie.com - our private web application and public shop experience, including the Sacred Sound Vault, Apothecary shop, Cosmic Identity, Spirit Messages, Alquemist Guide, subscriptions, account tools, and related wellness, reflection, entertainment, and commerce features. This Privacy Policy covers both properties. Where practices differ between the website and the app, we describe that distinction. For privacy requests, account deletion, support, missing content, agreement records, order questions, or other requests, contact us at: hello@bioalquemie.com

  • Information We Collect: On bioalquemie.com and public Bio Alquemie pages, we may collect:

Information you provide when placing an order, including name, email, shipping address, billing details, phone number where provided, order details, purchased items, discount or promotion code use, and payment-related information.

Information submitted through contact forms, affiliate pages, support forms, newsletter forms, marketing opt-ins, or similar forms.

Website usage data, cookies, device/browser information, checkout activity, e-commerce analytics, and other information managed by Wix or related website tools.

Product catalog interaction data, including public product browsing, cart or checkout activity, and product landing page visits where collected by our platforms or providers.

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On vault.bioalquemie.com and related app services, we may collect:

Account Registration Data:

  • Your name, email address, securely hashed password, verification status, role, account creation time, login state, and related account metadata. We do not store passwords in plaintext.

Verification and Password Reset Data:

  • Verification codes, password reset codes, reset attempts, code timestamps, verification attempts, and related security events needed to verify accounts and restore access.

  • Order, Checkout, and Subscription Data:

  • Records of purchases, subscriptions, product IDs, SKUs, checkout source, order IDs, subscription IDs, renewal/cancellation/reactivation state, upgrade state, prorated upgrade data, pricing tier, entitlement grants, payment status, currency, discount or promotion code use, tax/accounting status, and customer email.

  • When we process direct server checkout through Stripe, we may store Stripe customer IDs, Stripe checkout session IDs, Stripe payment intent IDs, Stripe subscription IDs, Stripe invoice IDs, Stripe price/product references, and related Stripe metadata needed to fulfill orders, manage subscriptions, prevent duplicate purchases, process upgrades, issue receipts, and support customers. We do not store complete payment card numbers in the Vault app. Stripe may process and store payment method details under Stripe's own terms and privacy practices.

Shipping and Fulfillment Data:

  • For physical products, we may collect and store shipping name, shipping address, phone number, customer email, product quantities, product weights, shipping service, carrier, tracking number, fulfillment status, and shipment timestamps. Physical order information may be made available to ShipStation or other fulfillment providers so products can be shipped and tracking can be updated.

Access and Entitlement Data:

  • Records showing which albums, tracks, products, subscriptions, access codes, redemption codes, referral codes, manual grants, temporary grants, beta access, admin grants, or subscription tiers are linked to your account or email address.

Order Transfer Data:

  • When you make a purchase on bioalquemie.com, Wix may transmit order details, including your email address and purchased items, through secure webhooks or integrations to our Vault application servers so your digital content or subscriptions can be unlocked. When you purchase through Stripe checkout, Stripe sends payment and checkout events to our servers so we can record the order, grant access, send receipts, and fulfill physical orders where applicable.

App Usage and Play Data:

  • We may track listening habits, content IDs, album IDs, track starts, track completions, playback heartbeat events, approximate playback position, elapsed listening time, total listening time, session play counts, ascension or engagement progress, and overall app engagement. We use this information to identify active users, improve services, support purchased access, troubleshoot playback issues, and provide personalized app experiences.

Security and Device Data:

  • We log IP addresses, request timestamps, request paths, request frequency, authentication attempts, password reset attempts, account verification attempts, user-agent/device information, browser information, error events, suspicious route probes, honeypot events, lockout events, IP ban events, allowlist or unban events where applicable, and other security telemetry. We use this information to monitor for suspicious activity, prevent unauthorized access, prevent spam, enforce rate limits, block abusive traffic, protect account security, and maintain platform integrity.

Web Push Notification Data:

  • If you opt in to browser push notifications, we may store a browser push subscription endpoint, public push keys, user ID, expiration/refresh timestamps, and device-related push metadata. This lets us send notifications such as Spirit Messages, chess turn alerts, restock alerts, and similar app alerts. Browser push services operated by browser or device providers may process push routing data.

Restock Waitlist Data:

  • If you ask to be notified when a sold-out product returns, we may store your user ID, email address, selected notification channels, product ID, and timestamp. Restock alerts may be sent by in-app message, email, push notification, or a combination you selected. Restock waitlists are generally cleared after the one-time restock alert is sent or when you unsubscribe.

Redemption and Promotion Data:

  • Records of promotional codes, manual access codes, referral codes, discount codes, once-per-account code redemptions, minimum subtotal checks, free-order redemptions, and other code usage inside the application or Stripe checkout.

Affiliate, Referral, and Application Data:

  • If you use or join the affiliate program, or sign up through an affiliate or referral link, we may collect and store referral codes, referring account IDs, attribution source, attribution timestamps, affiliate application messages, approval status, affiliate role/status, referral URLs, client relationships, tiered referral chains, sales attribution, commissions calculated, commissions marked paid, and related affiliate statistics. Affiliates and authorized admins may receive access to limited referral dashboards or statistics needed to operate the affiliate program. We do not give affiliates complete payment card numbers.

Marketing and Subscriber Data:

  • We may collect marketing opt-in status, unsubscribe status, suppression status, subscriber source, subscriber-only contact records, bounce/complaint records, marketing batch IDs, email delivery counts, in-app message delivery counts, and marketing history needed to send compliant messages and honor opt-outs.

Support, Spirit Message, and Mailbox Data:

  • Messages you send to Bio Alquemie support, replies, support threads, message subjects, message bodies, attachments or inline content you choose to include, affiliate application messages, admin responses, message delivery status, scheduled messages, Spirit Journey messages, and related timestamps may be stored in our message systems.

Agreement Records:

  • We may retain records showing which version of the Privacy Policy, Terms of Service, End User License Agreement, or other required document you accepted, the time of acceptance, your account identity, document URL, document version, and a document fingerprint or hash.

Admin Support and Internal Operations Records:

  • Authorized Bio Alquemie administrators may access dashboards showing account status, order history, subscription state, Stripe or Wix billing source, play statistics, access entitlements, lockout state, suppression status, agreement acceptance status, restock demand, affiliate attribution, support notes, and related operational records for account support, troubleshooting, compliance, abuse prevention, fulfillment, and missing-content resolution.

Product Catalog, Product Media, and Admin Content:

  • Authorized administrators may upload, import, mirror, or edit product information, product images, descriptions, info sections, tags, product type, digital/physical status, inventory, shipping weight, discounts, and product visibility. Product images or catalog media may be stored in AWS S3 and served publicly as part of the product catalog.

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Cosmic Identity, Astrology, Interpretation, and Play/Progress Data:
If you use Cosmic Identity, astrology-style, interpretation, Hyperpet, intention, progress, family, relationship, shared agreement, or similar interactive features, we may collect and store information that you voluntarily enter or generate through those features, including:

  • Full name, display name, birth name, or signature name.

  • Date of birth.

  • Time of birth.

  • Place of birth.

  • Latitude and longitude associated with the birth location or location you provide.

  • Time zone.

  • 13-sign, Lahiri, sidereal, tropical, house system, chart framework, or other calculation preferences.

  • Interpretation preferences, focus themes, tone, detail depth, personal context, prompts, feedback signals, or notes you submit to shape readings or generated interpretations.

  • Family profile data, household or relationship context, shared friend cards, friend links, relationship circle data, living agreement text, agreement proposals, agreement responses, and related profile metadata.

  • Progress state, XP, shards, streaks, daily opening status, completed quests, discoveries, unlocked themes, active theme, Hyperpet or cosmic play status, game progress, and related timestamps.

Cosmic Identity information is used to provide the requested feature, save your settings, restore your profile across sessions, generate or display interpretations, personalize the app experience, and allow you to delete private details from your account area.

We do not use Cosmic Identity data to make credit, employment, housing, insurance, medical, legal, or other decisions with legal or similarly significant effects. We do not intentionally use Cosmic Identity data to infer legally protected characteristics. Depending on your jurisdiction and what you enter, some of this information may be considered sensitive personal information because it can include birth details, location details, spiritual or philosophical context, family or relationship context, personal reflections, or other private information. You should only enter information you are comfortable providing.

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Information We Do Not Intentionally Collect:

  • We do not purchase or rent email lists.

  • We do not knowingly collect Social Security numbers, government ID numbers, full payment card numbers inside the Vault app, or biometric identifiers used to identify a person.

  • Our wellness, frequency, meditation, breathing, visualization, astrology-style, and interpretation content is not medical treatment and is not intended to collect protected health information. Do not submit medical diagnoses, emergency information, or information you are not comfortable sharing.

3. How We Use Your Data and Email Communications

We use personal information for the following purposes:

  • To create and maintain your account.

  • To verify your email address and secure your account.

  • To process Wix, Stripe, free-promo, subscription, upgrade, and physical-product orders.

  • To unlock purchased, subscribed, redeemed, or manually granted digital content.

  • To manage subscription billing state, cancellation, reactivation, upgrade, renewal periods, and entitlement expiration.

  • To provide streaming access, temporary playback links, audio caching, and content entitlements.

  • To fulfill physical orders, export eligible orders to ShipStation, update tracking, and manage shipping status.

  • To send receipts, account notices, order notices, subscription notices, security notices, support replies, restock alerts, and transactional messages.

  • To manage restock waitlists and one-time back-in-stock alerts.

  • To operate affiliate and referral programs, attribute signups and sales, calculate tiered commissions, approve affiliate applications, and provide affiliate access where approved.

  • To validate and enforce promo codes, access codes, once-per-account discounts, and redemption rules.

  • To track play counts, listening time, progress, streaks, XP, shards, quest completion, discoveries, themes, and other app engagement so the app can function and improve.

  • To generate, save, or display Cosmic Identity, astrology-style, intention, Hyperpet, progress, family, relationship, shared agreement, or interpretation features you request.

  • To provide customer support, troubleshoot missing access, investigate order mismatches, and manually restore entitlements when needed.

  • To send marketing emails only where permitted and where you have not opted out.

  • To measure aggregate or internal operational metrics such as active users, signups, revenue, orders, top sellers, restock demand, and product performance.

  • To publish product-only catalog data, such as product name, price, availability, image, and landing page, to public product feeds such as Google Merchant Center or similar product listing tools.

  • To prevent fraud, spam, abuse, hacking, brute-force attempts, botting, scraping, unauthorized access, suspicious probes, and misuse of our content or systems.

  • To maintain agreement audit records, legal compliance records, suppression records, accounting records, transaction history, and security history.

  • To comply with law, valid legal process, tax/accounting duties, platform security requirements, and provider requirements.

Transactional and Security Emails:

  • Transactional and security emails include account verification, double opt-in, password reset codes, account access notices, purchase/access notices, receipts, subscription notices, important agreement updates, security warnings, restock alerts you requested, and support responses. Because these are essential for account access, purchases, security, fulfillment, or service operation, you cannot opt out of necessary transactional or security emails while maintaining an active account.

Marketing and Promotions:

  • We may use your order history, app usage, play data, engagement level, product interest, subscription status, access status, affiliate/referral source, and product waitlist activity to identify active users and send targeted marketing, promotional offers, exclusive discounts, new track announcements, or related Bio Alquemie content where permitted.

  • You can opt out of promotional emails at any time using the unsubscribe link at the bottom of promotional messages, using account tools where available, or by contacting hello@bioalquemie.com. Opting out of marketing does not affect transactional emails required for account access, security, purchases, fulfillment, restock alerts you requested, or support.

4. Legal Bases for Processing

Depending on your location, we rely on one or more legal bases to process your information:

Contract / Performance of Services:

  • To create your account, provide the Vault, stream purchased content, restore entitlements, process orders, manage subscriptions, fulfill physical products, provide customer support, operate checkout, and deliver features you request.

Consent:

  • To send optional marketing where consent is required; to process optional Cosmic Identity, interpretation, personal context, relationship, family, restock notification, push notification, or similar private data you voluntarily enter; and to save optional preferences or profile details where consent is the most appropriate basis.

Legitimate Interests:

  • To secure our systems, prevent fraud and abuse, improve services, understand app engagement, troubleshoot playback, attribute referrals, operate affiliate programs, identify active users, protect our content, enforce limits, conduct internal analytics, and maintain business operations, provided those interests are not overridden by your privacy rights.

Legal Obligation:

  • To retain accounting, tax, transaction, chargeback, suppression, legal notice, agreement, shipping, and compliance records where required.

Vital or Public Interests:

  • We generally do not rely on these bases for ordinary app operation.

  • If you are located in a jurisdiction that requires a specific legal basis, we will apply the basis that best matches the processing activity and your rights under local law.

5. Email, Push, and Security Measures

Email Infrastructure:

  • Our application may send transactional, security, support, receipt, restock, and marketing emails using Google Workspace SMTP or other approved Bio Alquemie sending infrastructure. Some website, checkout, or e-commerce emails may be sent through Wix, Stripe, or other service providers.

Push Notifications:

  • If you opt in to push notifications, your browser or device provider may receive push routing data so notifications can be delivered. You can disable push notifications through your browser or device settings. If a push endpoint becomes invalid, we may remove it.

Rate Limiting, IP Tracking, and Lockouts:

  • To protect your account and our systems, we monitor IP addresses and the frequency of login, signup, verification, password reset, checkout, webhook, and other API activity. Exceeding permitted limits or triggering suspicious security rules may result in temporary lockouts, request blocking, or IP bans.

Security Monitoring:

  • We may use honeypots, security event logging, IP ban tables, request metadata, and admin review tools to detect suspicious probes, brute-force attempts, automated abuse, and unauthorized access attempts.

Bounce, Complaint, and Suppression Records:

  • If an email to your address results in a hard bounce, unsubscribe request, spam complaint, or similar delivery issue, your address may be added to an internal suppression list to preserve sender reputation, comply with email rules, and prevent unwanted or undeliverable emails.

  • Suppression records may be retained as long as necessary to honor opt-outs, prevent repeated delivery attempts, and comply with email and anti-spam requirements.

6. Data Sharing and Disclosure

  • We do not sell, rent, trade, or share your personal information with third-party marketing or advertising networks for cross-context behavioral advertising.

We share your information only with service providers, processors, platforms, and parties needed to operate our services, including:

  • Amazon Web Services (AWS):

Our cloud infrastructure provider, which hosts our application backend, storage, logs, databases, product media, security systems, and related systems.

  • Wix:

Our website, e-commerce, checkout, product catalog, order management, member page, marketing subscription, and storefront provider. Wix may process website orders, checkout information, payment-related data, cookies, analytics, contacts, and order webhooks.

  • Stripe:

Our direct server checkout, payment, subscription, saved customer, promotion code, receipt, and webhook provider for supported Vault or server-store purchases. Stripe processes payment details, checkout information, payment method information, subscription records, and related payment metadata under Stripe's own terms and privacy practices.

  • ShipStation:

Our shipping and fulfillment integration provider for physical Stripe orders. ShipStation may receive order details, customer email, shipping name, shipping address, phone number, items, weights, fulfillment status, tracking number, carrier, and shipping service so physical products can be shipped and tracked.

  • Google Workspace:

Our email infrastructure for sending and receiving business, support, transactional, security, receipt, and marketing emails.

  • Google Merchant Center or Product Listing Tools:

We may publish public product-only catalog information, such as product name, image, price, availability, and landing page, to Google Merchant Center or similar product feed tools. These feeds are intended for product discovery and do not intentionally include personal customer data.

  • AI, Interpretation, or Automation Service Providers:

If a feature uses an AI or automation provider to generate a requested interpretation, compliance draft, message, or personalization, the information necessary to provide that feature may be processed by that provider under applicable service terms and safeguards.

  • Browser and Device Push Services:

If you enable push notifications, browser or device push services may process routing information needed to deliver notifications.

  • Affiliates and Approved Referral Participants:

Approved affiliates or admins may receive limited referral tools and statistics needed to attribute signups and sales, operate affiliate links, and calculate commissions. This may include referral code, client count, order totals, sales totals, commission tier, and related attribution. We do not provide affiliates with complete payment card numbers.

  • Automated Order Fulfillment:

When you make a purchase, Wix or Stripe may automatically transmit order details to our Vault servers so your content can be unlocked, receipt emails can be sent, subscriptions can be managed, and physical products can be fulfilled.

  • Internal Support:

Authorized Bio Alquemie administrators may access internal dashboards showing play statistics, order history, subscription state, affiliate attribution, restock demand, account status, agreement records, security status, and access entitlements for customer support, missing content resolution, compliance, fraud prevention, fulfillment, and account issue troubleshooting.

  • Law Enforcement, Regulators, or Legal Process:

We may disclose information if required by law, valid subpoena, court order, lawful request, legal claim, safety concern, or to protect rights, property, users, our business, or the public.

We require service providers to process information only for authorized business purposes and to apply reasonable security protections.

7. Data Security and Retention

Passwords are cryptographically hashed and never stored in plaintext. Data transmission between your browser and our servers uses TLS encryption where supported. We use access controls, rate limiting, logging, suppression controls, administrative permissions, security monitoring, and provider safeguards to protect accounts and systems.

No internet-based service can be guaranteed 100% secure. You are responsible for choosing a strong password, keeping your credentials confidential, and notifying us if you suspect unauthorized access.

Retention by Category

Account Data:

  • Retained while your account remains active, and for a reasonable period afterward if needed for support, legal, security, or compliance purposes.

Cosmic Identity Data:

  • Retained until you delete your Cosmic Identity details, delete your account, or request deletion, unless limited retention is required for legal, security, or compliance reasons.

Cosmic Progress, Hyperpet, Intention, Family, Relationship, Agreement, and Play Progress Data:

  • Retained while your account remains active so progress and saved features can be restored, unless you delete your account or we provide a reset/delete option for that feature.

Play and Listening Data:

  • Retained while your account is active for personalization, support, analytics, entitlement integrity, and service improvement. We may retain aggregated or de-identified listening statistics that no longer identify you.

Order History and Transaction Records:

  • Retained as needed for tax, accounting, fraud prevention, chargeback handling, subscription management, shipping, support, legal compliance, and proof of purchase.

Stripe and Subscription Records:

  • Stripe customer IDs, subscription IDs, checkout session references, invoices, cancellation/reactivation state, and related payment metadata may be retained as needed to process purchases, manage subscriptions, provide support, prevent duplicate billing, issue receipts, process upgrades, and meet accounting or compliance obligations.

Shipping Records:

  • Shipping address, phone number, tracking, carrier, fulfillment status, and related physical-order data may be retained as needed for shipping, returns, customer support, chargeback defense, fraud prevention, tax/accounting, and legal compliance.

Restock Waitlists:

  • Restock waitlist entries are generally retained until you unsubscribe, the product returns and the one-time alert is sent, or the waitlist is otherwise cleared. Related message or email logs may be retained for compliance and troubleshooting.

Affiliate and Referral Records:

  • Referral attribution, affiliate applications, affiliate approvals, referral codes, commission records, client assignment records, and sales attribution may be retained as needed to operate the affiliate program, calculate commissions, resolve disputes, prevent fraud, and maintain accounting records.

Promotion and Redemption Records:

  • Promo code configuration, once-per-account redemption records, discount use, free-order records, and related redemption history may be retained as needed to enforce code rules, prevent abuse, and support accounting or dispute resolution.

Entitlement Preservation:

  • If you request to delete your account, active login access and eligible personal app data may be removed. However, we may retain order history, transaction receipts, and purchase/entitlement evidence linked to your email address so that if you accidentally delete your account and later register again with the exact same email address, we can verify or restore previously purchased digital tracks where appropriate.

Agreement Audit Records:

  • Versioned records showing which legal agreements you accepted may be retained for compliance, dispute prevention, and audit purposes.

Security Logs:

  • IP addresses, request logs, lockout records, authentication attempts, honeypot events, IP ban events, user-agent data, and abuse-prevention logs may be retained for security, fraud prevention, legal claims, and system integrity. Some security event records may be retained for limited periods such as approximately 90 days, while active bans or high-risk events may be retained longer when needed.

Push Subscriptions:

  • Push subscription records may be retained while active and may be refreshed periodically. Invalid or expired endpoints may be removed.

Suppression and Unsubscribe Records:

  • Retained as long as needed to honor unsubscribe requests, spam complaints, bounce records, and email compliance requirements.​

8. Your Rights and Choices

Regardless of your location, you may contact us at hello@bioalquemie.com to request:

  1. Access to the personal data we hold about you.

  2. Correction of inaccurate personal data.

  3. Deletion of your account.

  4. Deletion of your saved Cosmic Identity details.

  5. Deletion or reset of eligible app progress data where technically available.

  6. Withdrawal of marketing consent.

  7. Unsubscribe from marketing emails.

  8. Restock waitlist removal where available.

  9. Disabling push notifications through your browser/device settings.

  10. A copy of your order/access support information where reasonably available.

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Account deletion removes login access and eligible personal app data, but some records may be retained where necessary for transaction history, tax/accounting, legal compliance, security, fraud prevention, agreement audit history, suppression lists, chargeback handling, shipping history, affiliate accounting, or entitlement restoration as described above.

Marketing Opt-Out:

  • You may opt out of promotional emails using the unsubscribe link in any promotional message, using account controls where available, or by contacting us. You will still receive necessary transactional and security emails for active account access, purchases, subscriptions, fulfillment, restock alerts you requested, and support.

Push Notification Choice:

  • You can disable browser push notifications through your browser or device settings. If you disable push notifications, we may still send in-app messages or necessary email notices.

Do Not Sell or Share:

  • We do not sell your personal information and do not share it with third parties for cross-context behavioral advertising. If our practices change, we will update this policy and provide legally required opt-out mechanisms.

California and Similar State Privacy Rights:

  • Some U.S. state privacy laws provide rights to know/access, delete, correct, opt out of certain sharing or targeted advertising, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights. Even if a specific law does not apply to Bio Alquemie because of business size, revenue, nonprofit status, location, or other thresholds, we will make reasonable efforts to honor privacy requests from users.

International Privacy Rights:

  • If you are located outside the United States, you may have rights under local privacy laws, including access, correction, deletion, restriction, objection, portability, and withdrawal of consent. We will evaluate requests according to applicable law.

9. Cookies, Tracking, Local Storage, and Audio Caching

bioalquemie.com (Wix Website):
Uses cookies as managed by Wix for site functionality, security, analytics, checkout, e-commerce, embedded content, and user experience. Wix and related tools may set cookies according to their own platform settings and applicable law.

Stripe Checkout:

  • Stripe may use cookies, local storage, fraud-prevention tools, and payment security technologies when you use Stripe checkout or Stripe Link. Stripe controls those tools under its own policies.

vault.bioalquemie.com (App):
Uses essential local storage, session storage, browser cache, and similar technologies for authentication sessions, entitlement caching, progress restoration, app settings, page/editor state, referral link capture, product source settings, intention configuration cache, audio playback support, and feature performance.

The app may store or cache:

  1. Authentication token or session state.

  2. Entitlement expiration information.

  3. Admin tier or access state.

  4. Referral code or affiliate link state for signup attribution.

  5. Intention configuration and orb cache.

  6. Product source, UI editor, and store configuration caches.

  7. Cosmic Identity legacy cache keys where applicable.

  8. Cosmic progress cache keys such as XP, shards, streaks, daily status, quests, discoveries, themes, and progress update time.

  9. UI state and playback-related settings.

Server-Side Play Tracking:
We monitor interactions with the audio player on the server side, including track starts, heartbeat events during playback, approximate playback position, elapsed play time, completion events, album/content IDs, and listening totals. This helps us improve the service, support purchased content, track engagement, troubleshoot playback issues, and identify active users.

Local Audio Caching:
To provide a seamless, buffer-free listening experience, our application may temporarily download and store audio files or audio blobs in your device memory or browser-controlled storage while you are actively logged in. This data is used strictly for media playback performance and is cleared automatically when you log out, close the session, or when the browser clears temporary memory.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase, create an account, redeem paid access, join affiliate programs, or use the Vault. If we learn that a child under 13 provided personal information, we will take reasonable steps to delete it.

We do not knowingly sell or share personal information of minors.

11. Wellness, Frequency, Breathwork, and Interpretation Disclaimer

Bio Alquemie content, including audio frequencies, meditation tracks, guided breathing exercises, visualizers, intention cards, astrology-style features, Cosmic Identity, spiritual-style interpretation, Hyperpet play, affiliate or product education content, and related content, is provided for general wellness, reflection, relaxation, creativity, personal growth, and entertainment purposes only.

Our services are not intended to diagnose, treat, cure, or prevent any physical or mental disease or medical condition. They are not a substitute for professional medical advice, diagnosis, therapy, psychiatric treatment, legal advice, financial advice, or emergency care.

Do not listen to frequency sessions, meditation tracks, breathwork exercises, or immersive audio while driving, operating heavy machinery, supervising children in a way that requires full attention, or doing anything that requires alertness and safety.

12. International Transfers

Bio Alquemie is operated from the United States. If you access our services from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from the laws in your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are material, we may update the "Last Updated" date, post the updated policy, require renewed in-app agreement acceptance, or notify users through the app or email where appropriate.

Continued use of our services after changes are posted may constitute acceptance of the updated policy, except where additional notice, consent, or renewed in-app agreement acceptance is required by law or by our agreement system.

© 2026 Bio Alquemie. All rights reserved.
 

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